Since the payment is being processed by myHQ, you will receive the confirmation and invoice from myHQ itself.

For any questions on your bookings, payments or orders, you can simply write to the dedicated WeWork specific myHQ support team at contactwwod@myhq.in.

It is a simple 3 step process.

• Select the city and centre of your choice.
• Select the type and quantity of the bundle.
• Make the booking

You will receive an email confirmation once the booking is completed which elaborates the next steps.

Once you have made the purchase, you will receive an email with next steps.

In order to redeem your bundle, follow the below steps -

Login -> Select city -> Select the centre chosen for the bundle-> At checkout, select the option to use bundle credits to pay for your Day Pass.

Once a day pass is booked, you can walk over to the centre and show your booking confirmation email to get your key card activated, which will allow you to access the premises.

No, bundles don't have to be redeemed over consecutive days. It can be consumed as and when required by booking day passes.

No. You can't cancel or modify bundles once you have purchased them.

You can get access to the common areas, high speed wifi, beverages and experience dedicated support from our community teams.

Parking and conference rooms can be availed at additional charges basis availability at the time of booking.

No, bundles are specific to centres.

You can book a minimum of 5 day passes You can buy any number of bundles of 5 or 10 day passes.

Yes, the bundles can be used within the team. At the time of booking day passes, you can book on behalf of your team members who would be accessing the centre on that day.

You can see the bundle utilisation status on the website under My Account > My Credits.

You will need to buy more bundles or day passes to continue using our services.

The validity of the day pass bundles purchased before March 1st, 2024 is until February 28th, 2025.

The following expiry terms will be applicable for day pass bundles purchased on or after March 1st, 2024

• 5-day bundles: Expires after 30 days
• 10-day bundles: Expires after 60 days