Question 1

What are the terms and conditions for the All Access Basic and All Access Plus offer?

Accepted Answer

1) This offer is valid for new users only 2) Pricing varies based on the commitment term selected 3) ⁠The prices displayed (₹9,999/month for All Access Basic and ₹13,599/month for All Access Plus) are the best available rates, applicable with a 9-month commitment 4) ⁠Other commitment options (such as 3 and 6 months) are also available at different price points 5) This offer is not valid for existing WeWork members or individuals with an active All Access Basic or All Access Plus membership 6) The selected commitment term must be completed 7) The discount is applied to the prevailing pre-tax list price at the time of purchase. Applicable taxes will be charged separately 8) This offer cannot be combined with any other promotions, discounts, or offers 9) WeWork reserves the right to modify, withdraw, or discontinue this offer at its sole discretion

Question 2

Which spaces can I access as part of my WeWork All Access Plus membership?

Accepted Answer

You have access to all shared workspaces. Seats are subject to availability and your booking.

Question 3

Does my WeWork All Access Plus membership include credits?

Accepted Answer

Yes, 5 conference room credits are included with each WeWork All Access Plus membership. Credits refresh on the first of every month; five per month will be allocated per membership to book conference rooms. If you need more than the allotted five credits a month, you can use as many as you need and the overages will be charged with your invoice at the beginning of the next month. Unused credits will not be carried forward into the next month.

Question 4

Is mail and package handling included with the WeWork All Access Plus membership?

Accepted Answer

Yes, mail and package handling is included with your WeWork membership. You can connect with the Community team on ground to know more.

Question 5

What are the hours during which I can book space with the WeWork All Access Plus membership?

Accepted Answer

You can access WeWork locations between 8:00 am to 8:00 pm from Monday to Friday and 10:00 am to 4:00 pm on Saturdays. You can book the location of your choice, subject to availability.

Question 6

Is printing included with the WeWork All Access Plus membership?

Accepted Answer

Yes, printing and scanning are included with the membership. Members receive 120 complimentary black and white pages and 20 colour pages per month.

Question 7

Can I book a workspace on the weekend?

Accepted Answer

Once you have activated your keycard, your WeWork All Access Plus membership allows you to book a workspace on Saturdays between 10:00 am to 6:00 pm, subject to availability. Please note that specific amenities are only offered during business hours.

Question 8

Can I invite guests to WeWork?

Accepted Answer

WeWork All Access Plus members can invite guests limited to the capacity of a reserved conference room. Guests are not issued keycards, so members must greet their guests at the front desk upon arrival, and escort them around the space.

Question 9

What WeWork locations do I have access to with WeWork All Access Basic?

Accepted Answer

With the WeWork All Access Basic membership, you can access 25 WeWork locations across India and 100+ WeWork locations globally through the WeWork app, subject to availability. Included locations and access availability may be updated, modified, or changed periodically at WeWork’s discretion.

Question 10

What spaces do I get access to as part of my WeWork All Access Basic membership?

Accepted Answer

The monthly membership includes one coworking space booking per day and the ability to book meeting rooms using credits. Members have access to designated seating in shared workspaces as well as common areas in the building, subject to booking and availability.

Question 11

Does my WeWork All Access Basic membership include credits?

Accepted Answer

Yes, you receive 2 credits per membership, per month, which can be used to book meeting rooms across eligible WeWork locations. Credits refresh at the start of every month and do not roll over. Additional bookings beyond the included credits may be billed as overages and added to your upcoming invoice.

Question 12

Is mail and package handling included with the WeWork All Access Basic membership?

Accepted Answer

Member companies can receive mail and packages at their home WeWork location with the WeWork All Access Basic membership. This service is subject to terms and conditions.

Question 13

During what hours can I book a space with my WeWork All Access Basic membership?

Accepted Answer

You can access WeWork locations between 8:00 AM to 8:00 PM from Monday to Friday and 10:00 AM to 4:00 PM on Saturdays. Spaces are not accessible on Sundays. Spaces are accessible on select public holidays, however services/amenities on holiday’s may be limited

Question 14

Is printing included with a WeWork All Access Basic membership?

Accepted Answer

Yes, printing and scanning are included in your membership. Each month, members receive 60 complimentary black-and-white pages and 10 color pages per membership. Print credits refresh at the start of every month and do not roll over.

Question 15

Can I book a workspace on the weekend with my WeWork All Access Basic membership?

Accepted Answer

Yes, with your WeWork All Access Basic membership, you can book a workspace on Saturdays from 10:00 AM to 4:00 PM, subject to availability.

Question 16

Can I book a workspace on a public holiday as a WeWork All Access Basic member?

Accepted Answer

Yes, WeWork workspaces are available on select public holidays for All Access Basic members, however services/amenities may be limited

Question 17

How do I cancel my WeWork All Access Basic membership?

Accepted Answer

To cancel your WeWork All Access Basic membership, you must provide at least five (5) days notice before the last day of the calendar month, provided you are at the end of your commitment term, as per your membership plan.

Question 18

Can I bring guests as a WeWork All Access Basic member?

Accepted Answer

WeWork All Access Basic members can register guests only when booking a meeting room. The number of guests allowed is limited to the room capacity, including the member who booked the room.

Question 19

Is a service retainer applicable for WeWork All Access Basic membership?

Accepted Answer

Yes, a service retainer is applicable for accounts with five or more All Access Basic memberships.

Question 20

Is there a minimum commitment term for the WeWork All Access Basic membership?

Accepted Answer

Yes, the minimum commitment term for the membership is one month. Longer commitment terms may offer better pricing.

Question 21

Is storage available with a WeWork All Access Basic membership?

Accepted Answer

No, storage is not included with this membership.

Question 22

How do I sign up for a WeWork All Access Basic membership?

Accepted Answer

To sign up, visit our website or contact our sales or community teams.

Question 23

What is the difference between WeWork All Access Basic and All Access Plus?

Accepted Answer

WeWork All Access Plus is designed for members who need broader workspace access, greater flexibility across cities, and higher monthly usage benefits. Compared to All Access Basic, All Access Plus includes access to 55+ India locations and 450+ global locations, along with 5 monthly credits and higher printing limits. WeWork All Access Basic is a lower-cost membership option intended for members who primarily work from a smaller set of locations. The plan includes access to 25 India locations and 100+ global locations, along with 2 monthly credits and lower printing limits. Included locations and benefits under both plans are subject to availability and may change periodically.

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