What is Virtual Office by WeWork?
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Why is the VO checkout page transitioning to the myhq page? (New)
We have partnered with myHQ as our technology partner to manage our entire VO business. Within the framework of this partnership agreement, WW VO memberships can be purchased both through the WW website and the myHQ website. In both cases, the sales and the booking process will be conducted by myHQ. Be rest assured, the transaction experience will continue to be seamless and secure for our customers.
Is my VO booking affected in any manner? (New)
All your existing and future WeWork bookings, memberships and orders do not get affected in any manner.
Will I get my invoices through WeWork or through myHQ? (New)
Since the payment is being processed by myHQ, you will receive the confirmation and invoice from myHQ itself.
Who should I reach out to incase of any questions regarding my booking? (New)
For any questions on your bookings, payments or orders, you can simply write to the dedicated WeWork specific myHQ support team at contactwwvo@myhq.in
Is my payment information safe when I'm redirected to the myHQ site? (New)
Absolutely. myHQ payments are driven by the same payment gateway as WeWork’s so there is no concern here altogether. Your payment information is handled with utmost care and security when you're redirected to the myHQ website. Here are some key measures our partner-myHQ has in place to ensure the safety of your payment information:
- Encryption: All data transmitted between your browser and myHQ servers is encrypted using industry-standard SSL (Secure Socket Layer) technology.
- Payment Gateway: myHQ has partnered with a trusted and reputable payment gateway- Razorpay- which is compliant with stringent security standards. myHQ / Razorpay does not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCIDSS) when processing payment. Your payment information is securely processed by this gateway, which specializes in safeguarding sensitive financial data.
- Data Handling: myHQ adheres to strict data handling protocols. Your payment information is not stored on myHQ servers after the transaction is completed. This reduces the risk of data breaches.
- Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities. This ensures that our systems are up-to-date and resistant to emerging threats.
- User Authentication: To further protect your payment information, myHQ may implement multi-factor authentication methods when necessary. This adds an extra layer of security to your transactions.
- Compliance: myHQ complies with all relevant data protection and privacy regulations to ensure the highest standards of data security. You can read more here.
Please be assured your payment information's safety is a top priority for both the WeWork and myHQ teams. If you have any further questions or concerns, please feel free to reach out to contact@myhq.in and we'll be happy to provide additional information or assistance. Your trust in our platforms is greatly valued.
Can I trust the third-party payment vendor myHQ is using? (New)
myHQ has partnered with a trusted and reputable payment gateway, Razorpay, which is compliant with stringent security standards. This is the same gateway that WeWork also used before this transition.. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCIDSS) when processing payment.
Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. Once that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCIDSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCIDSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com
What are the benefits of a Virtual Office?
- Build a credible business presence across India
- Quick and easy set-up
- Save up to 90% of overhead costs of leasing a physical space
- Increases productivity of employees with better work-life balance
- Hire and manage global talent with a credible business presence
- Save commute time and the hassle of traveling to work
Which is the best Virtual Office plan for me?
Explore plans by Virtual Office by WeWork and pick a plan that suits your business needs
Business Address Plan: Get a premium address in under 15 minutes, with mail and package handling services and other benefits. This plan suits those who require a premium business address for mail and package handling.
GST Registration Plan: Scale your business with a premium address in under 15 minutes and get government-compliant documents for GST registration. This plan suits those who require a professional business address for an Additional Place of Business (APOB).
Business Registration Plan: Establish your business with a premium address in under 15 minutes and get government-compliant documentation for company registration. This plan suits those who want to get their business incorporated.
How much does a virtual office cost?
Explore our virtual office plans:
- Business Address Plan starts at Rs.1099 with tenures of 6 and 12 months
- GST Registration Plan starting at Rs. 1599 with tenures of 12 and 24 months
- Business Registration Plan starting at Rs.1899 with tenures of 12 and 24 months
How to get a virtual office address?
Sign up for virtual office in 4 simple steps:
- Select a plan that suits your business needs
- Choose your preferred location and duration
- Complete the payment
- Complete your KYC to access your virtual office
What are the accepted modes of payment for Virtual Office by WeWork?
We accept payments through Debit/Credit cards, UPI and Net banking.
What are the documents required to book a Virtual Office?
Post your purchase, log in to your dashboard to complete the KYC process. You will need the director's KYC details (PAN or Aadhar or passport) to complete your account verification.
Can I come to any WeWork space to work for a day?
You can book a day pass or conference room through your Virtual Office membership. The bookings can be made via your membership dashboard or you can also visit https://wework.co.in/workspaces/on-demand/ to make new bookings.
Can I upgrade my membership to a higher Virtual Office plan?
You will be able to renew or upgrade your membership with your current active plan. For renewal under the same plan, you will be charged in full for the additional period that you are buying and your new plan will begin after the current plan expires. For upgrades, you'll be charged on a pro-rata basis on the current plan.
What are the documents that will be provided under the GST Registration Plan & Business Registration Plan?
WeWork offers a standard docket of documents that include:
- Membership Agreement
- WeWork NOC specific to GST or ROC
- Utility bills
- Lease deed between the landlord and WeWork (Additional)
- Board of directors resolution( Additional)
Can I use a virtual office for company registration?
Yes, you can opt for a Business Registration Plan and use the business address for company registration.
Can virtual office be used for GST registration?
Yes, you can opt for our GST Registration Plan and use the business address for GST registration.
Will I receive a refund if my application for any registration is rejected?
WeWork shall provide you with all the essential documents that you may need to apply for business registrations. The sole responsibility of obtaining the registrations rests with you. WeWork India shall not be liable in the case of rejection from the authorities. However, in the absolute worst-case scenario, if the registrations still do not get accepted due to any unforeseeable circumstances, we shall issue a full refund for the membership to the original mode of payment.
Can I cancel my Virtual Office membership?
We hope you don’t leave us but if you do decide to cancel your membership, you must share a copy of your business deregistration or proof of a change in business address. Please note, Virtual Office memberships are non-refundable.
Got questions about Virtual Office? Reach out to us.