FAQ

I just became a World of WeWork member. Can I avail the offer benefits on my current booking?

Yes, you are entitled to a 5% additional discount for conference room and bundle bookings and 10% additional discount on day passes, which you can claim during checkout. Your membership and its benefits are valid for 1 month from the time of purchase


How many Spacepoints can I earn?

You earn 1 Spacepoint for every rupee you spend, so you can earn as many Spacepoints as the amount you spent purchasing any On-demand product


I got some Spacepoints after becoming a World of WeWork member. When can I start using these Spacepoints for my bookings?

These additional Spacepoints can be used for your bookings across any WeWork products  on your checkout page based on the condition of Spacepoint application limits for the respective products. This can only be done through your online journey. If a community team is making a booking on your behalf, they will not be able to apply these Spacepoints due to its limitations.


I just added multiple conference room booking to my cart but I’m unable to avail 1 hour conference room discount as part of the checkout.

You get one hour conference room booking benefit as a World of WeWork member and it will always be applied on the smaller SKU size if you have added multiple conference rooms to your booking


I got a 50% off discount coupon for day passes after a successful referral. How long will this be valid?

The 50% off coupon code will be valid for 2 months from the date of successful referral. You can find your coupon code under your ‘My Account’ section. This discount code cannot be applied against bundle passes or conference room bookings.


I’m a new user and I just got an email confirmation regarding free 1 hour conference room booking after my first purchase but how do I avail this?

Your 1 hour conference room discount will be available after your first purchase and will be available during your next booking journey.


How long will my 20% off coupon code be valid?

The 20% off coupon code will be valid for 1 month.


Can I cancel/get a refund for my World of WeWork membership?

The membership is non-transferable and non-refundable once purchased.


Can I transfer my Spacepoints to another account?

No, you will not be eligible to transfer your Spacepoints to another account.


I got some Spacepoints after becoming a World of WeWork member. How long will these Spacepoints be valid?

The Spacepoints will be valid for 6 months after the last point of transaction and can only be redeemed if you are an active member.


Can I redeem my Spacepoints clubbed with an ongoing offer/discount?

Reward points can be redeemed when clubbed with ongoing offers (coupon codes) or discounts, subject to terms and conditions.

Redemption logic

Limitations for redeeming Spacepoints

Any user journey with 20% discounts,  50% discount, VO credits, 1 hour conference room and bundle credits being redeemed, you will not have the option to redeem Spacepoints as part of the purchase as you cannot apply multiple discounts.


Is there a limit to the number of Spacepoints that I can redeem?

Yes, there is a limit to the number of Spacepoints that can be redeemed during one transaction. The maximum number of reward points that can be redeemed will appear on the cart page.

What are the exclusive benefits and exciting deals that I would get as a part of World of WeWork?

World of WeWork members will get exclusive offers and exciting deals. These benefits will be communicated to the members through their registered email addresses.


Can I use the 20% off coupon codes in multiple bookings?

20% off coupons are valid for one-time usage only during the membership period.


Will World of WeWork members see a lower price for the same product, on the same day, as compared to others?

This is possible only when different coupon codes are being applied to different bookings. Without any other coupon, there is no difference in actual prices being shown to World of WeWork members and others. As a World of WeWork member, you will always get an extra discount on all products.


Once expired, can Spacepoints be re-credited?

No, Spacepoints that have expired cannot be re-credited.

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